AVER ASIA PRIVACY POLICY
Aver Asia, its group of companies and subsidiaries, respects all stakeholders’ privacy and commits to protect your personal data while providing a good customer experience with us. All such personal data in our possession is valued and is collected, used, disclosed and protected in accordance with the Singapore’s Personal Data Protection Act 2012 (“PDPA”).
Please review this Privacy Policy carefully prior to visiting or using Aver Asia’s websites or otherwise providing any personal data to us. By visiting or using Aver Asia’s websites on which this Privacy Policy or a link to this Privacy Policy appears, you are deemed to have read and agreed to the terms.
1. COLLECTION AND USE
We do not collect your personal data unless it is provided to us voluntarily by you or an authorized third party. Generally, we may collect and use your personal data for business purposes including any of the following:
- Responding to sales enquiries regarding products and services that we offer.
- Processing and managing feedback.
- Processing requests, orders and administering accounts.
- Providing customer support including managing relationships with customers.
- Conducting surveys, research and analysis.
- Using photographs and videos.
- Collecting data from standard internet and website log information strictly for a better user experience.
2. OBTAINING CONSENT
Whenever possible, we will collect your personal data directly from you and secure the relevant consent from you. This may take place in various ways including when you contact us to enquire on a product or service over the telephone, internet or email. Otherwise, we may have to rely on deemed consent when we collect, use and disclose your personal data. Whether the personal data is provided by you or an authorized third party, it will always be handled in accordance with this Privacy Policy and the Personal Data Protection Act 2012.
3. DISCLOSURE
While providing our products and services to you, we may need to disclose your personal data with external organizations e.g. affiliates, financial institutions, service providers and government or regulatory authorities. In a general context, we will take reasonable steps not to disclose your personal data to external organizations unless we have your consent, and/or in normal business activities when provisioning services to you, and/or under legal or regulatory requirement.
4. ACCURACY
We generally rely on personal data provided by you or your authorized third party. To ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing via email to the contact details provided in clause (7).
5. RETENTION
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
6. ACCESS AND WITHDRAWAL OF CONSENT
If you wish to make an access or withdrawal of consent request to your personal data which we hold about you or information about the ways in which we use or disclose your personal data, you may submit your request in writing via email to our Data Protection Officer using the contact details provided in clause (7). We will respond to your request as soon as reasonably possible. Generally, our response will be within fourteen (14) business days.
7. DATA PROTECTION OFFICER
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures. Please write and email to dpo@averasia.com .
8. EFFECT OF POLICY AND CHANGES TO POLICY
This Privacy Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data. We may revise this policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this policy was last updated.
Effective date : 01 Jan 2018
Last updated : 01 Jan 2023
